AFTER SALES SERVICE

PRIVACY STATEMENT

Candy After Sales Service

© Copyright Hoover Candy Group Ltd. All rights reserved.
® Registered Trademark

The contents of the pages on the Candy site are the Copyright of Hoover Candy Group Ltd (The company). The contents of the pages may not be used in any manner that the company at its sole discretion concludes to be the negative or considers may adversely affect the company’s interests. Images on this website may not be recompiled, disassembled, reverse engineered or significantly altered.

Unless otherwise stated, this website is for information only. Candy has used all reasonable care and skill in compiling the content of this website but makes no warranty as to the accuracy of any information on this website and cannot accept liability for any errors or omissions.

Candy shall not be liable to any person for any loss or damage that may arise from the use of any of the information contained in any of the materials on this website.

Candy policy is one of continuous development and accordingly we reserve the right to alter specification without notice.

User
Unless otherwise specified, the materials on this website are directed solely at those who access this website from the United Kingdom mainland. Candy makes no representation that any information, product or service referred to in the materials on this website are appropriate for use, or available, in other locations. Those who choose to access this website from other locations are responsible for compliance with local laws if and to the extent local laws are applicable.

Privacy Policy
The Candy website may store information about you using cookies (files which are sent by us to your computer or other access device) which we can access when you visit our site in future. We do this when you participate in our Market Research Questionnaire, found on the home page, and will be used so that you do not need to provide your contact details more than once, as well as to keep track of the questions you have already answered.

If you want to delete any cookies that are already on your computer, please refer to the instructions for your file management software to locate the file or directory that stores cookies.

Information on deleting or controlling cookies is available at www.AboutCookies.org. Please note that by deleting our cookies or disabling future cookies you may not be able to access certain areas or features of our site.

The Candy website complies with the principles of the Data Protection Act 1998.

Information you provide through the Market Research Questionnaire will be used for the purposes of administering the Competition (including the awarding of prizes), aggregate reporting and statistics, and in the case where you have not opted out of the use, direct marketing by Candy, its affiliates, or carefully selected third parties. You may opt out at the time of providing your personal information, or alternatively you may contact Candy directly with your request.

We may share your information with another organisation that buys our company or our assets, or with another organisation from which we acquire a company or business, and in the course of any preceding negotiations with that organisation, which may or may not lead to a sale.

We may share your information with any group companies of ours so that they can provide any products and services to you where you have personally requested them or where we feel such information is necessary to keep you informed of any products or services that they believe will be of interest to you.

We may provide anonymous aggregated data to reputable third parties on a commercial basis.

We will give third party providers who supply services to us, or who process information on our behalf, incidental access to your information but will always take steps to ensure their security measures are adequate to protect your information.

We will disclose your information to enforcement authorities if asked to do so, or to a third party in the context of actual or threatened legal proceedings or if otherwise required to do so by law.

How we keep it secure
Only authorised personnel and contractors have access to your information.

We will keep your information secure by taking appropriate technical and organisational measures against its unauthorised or unlawful processing and against its accidental loss, destruction or damage.

Transfers outside Europe
Data protection legislation is harmonised throughout the European Economic Area ('EEA') which comprises the EU member states, Norway, Iceland and Liechtenstein. Countries outside the EEA do not generally have the same level of protection for personal information as those within the EEA.

We will not transfer any personal information we collect from you outside the EEA.

Google Analytics
This website uses Google Analytics, a web analytics service provided by Google, Inc. ('Google'). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyse how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

Links to others sites and Third Parties
Material appearing on this website may include advertising and other material submitted by parties other than Candy. This website may also provide links to other websites operated by advertisers and third parties. It is the responsibility of these third parties to ensure that such material and such websites comply with all relevant laws and regulations. To the full extent permissible by law, Candy disclaims all responsibility for any error, omission or inaccuracy in such material or its failure to comply with the relevant laws or regulations.

These exclusions of liability will not apply to any damages arising from death or personal injury caused by the negligence of Candy or any of its employees or agents. This notice and disclaimer is governed by and construed in accordance with English Law. If any part of this notice and disclaimer is deemed unlawful, void or for any reason unenforceable then that part will be deemed severable and will not affect the validity and enforceability of the remaining parts.

If you require any further information you may either
(i) call us on 01685 721222; or
(ii) write to Hoover Candy Group Ltd, Pentrebach, Merthyr Tydfil, Mid Glamorgan CF48 4TU.